Frequently Asked Questions

Planora is an all-in-one platform that connects users with trusted event vendors, simplifying the planning process for weddings, birthdays, and corporate events.

Yes, the Planora app is completely free to download for users. You only pay for the services you book through our platform.

Weddings, engagements, birthdays, corporate events and other special occasions – from venues and photographers to music, outfits and transport.

Download the app, pick a category, narrow results with filters such as price, date and rating, then open the vendor profile and send a booking request.

Absolutely. We have a strict vetting process and a transparent review system so you can make confident decisions based on real customer feedback.

Yes. Add vendors and posts to your favorites and come back to them anytime to compare your options.

You can register as a vendor directly through our app or website. Once your profile and services are verified by our team, you can start receiving bookings.

Vendors can choose a monthly or a yearly subscription. The package becomes active as soon as the payment is confirmed.

VIP Promotion places your post at the top of search and category results for a chosen period of 7, 14 or 30 days.

Payments for subscriptions and VIP Promotion are activated immediately, so the used period is not refundable – except in cases of technical failure. See the Refund Policy for details.

Contact our support team right away. After verification, the extra amount is returned to your card within 3–7 business days.